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Contact Us
You can call us weekdays from 8:00 am to 6:00 pm to talk to our friendly team.
1300 970 024Faults or emergencies
If life or property is at risk then please call Emergency Services on 000
Electrical faults and emergencies
In the event of an electrical fault or an
emergency, please contact:
Fountain Energy 1300 970 024
Ausgrid (24 hours) 13 13 88
Gas faults and emergencies
In the event of a gas fault or emergency,
please contact:
Fountain Energy 1300 970 024
Jemena (24 hours) 13 19 09
Complaints
If you would like to make a complaint
see our Complaints page or
Email Us
Online Enquiry
If your enquiry is urgent please call us on 1300 970 024
Otherwise, please send us an email by filling out the details below.