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Concessions & Rebates

Low Income Household Rebate

The Low Income Household Rebate is available to New South Wales residents who meet the eligibility requirements.

The benefits available under the Low Income Household Rebate are explained here: [https://www.service.nsw.gov.au/transaction/apply-low-income-household-rebate-supply-customers]

You can apply for the Low Income Household Energy Rebate if: 

- you're a NSW resident
- you're an on-supplied customer of an energy retailer
- you hold one of the following:-
  • Pensioner Concession Card issued by the Department of Veterans' Affairs (DVA) or Services Australia
  • Health Care Card issued by Services Australia, or
  • DVA Gold Card marked with either 'War Widow' or 'War Widower Pension', or 'Totally and Permanently Incapacitated' (TPI) or 'Disability Pension' (EDA). You should contact Service NSW on 137 788 or locate a service centre near you.

For further information, go to Services NSW [https://www.service.nsw.gov.au/services/concessions-rebates-and-assistance].

You can apply online for the Low Income Household Rebate here: [https://www.service.nsw.gov.au/transaction/apply-low-income-household-rebate-supply-customers]

NSW Gas Rebate

The NSW Gas Rebate helps NSW households cover the costs of their natural gas.

The benefits available under the NSW Gas Rebate are explained here: [https://www.service.nsw.gov.au/transaction/apply-gas-rebate-supply-and-bottled-gas-customers]

Eligibility requirements apply.

You can apply for the NSW Gas Rebate if:

- you're a NSW resident
- you're an account holder of a gas retailer
- you hold one of the following:
  • Pensioner Concession Card issued by the Department of Veterans' Affairs (DVA) or Services Australia
  • Health Care Card issued by Services Australia, or
  • DVA Gold Card marked with either 'War Widow' or 'War Widower Pension', or 'Totally and Permanently Incapacitated' (TPI) or 'Disability Pension' (EDA).
You should contact Service NSW on 137 788 or locate a service centre near you.

For further information, go to Services NSW
(https://www.service.nsw.gov.au/services/concessions-rebates-and-assistance]

You can apply online for the NSW Gas Rebate here: [https://www.service.nsw.gov.au/transaction/apply-gas-rebate-supply-and-bottled-gas-customers]